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Printer & Cash Drawer

Heksia POS supports receipt printers and cash drawers to make checkout fast, simple, and reliable.

Printer settings

Printer settings​

To connect and configure a receipt printer, go to:

Settings → Printer

Here you can manage all printer-related options.

Automatically print receipts​

Enable Automatically print receipts to print receipts automatically after each completed sale.

  • When enabled, the receipt is printed immediately after checkout
  • When disabled, receipts can be printed manually

Paper size​

Select the paper width used by your receipt printer:

  • 58 mm
  • 80 mm

Make sure the selected paper size matches the physical paper roll in the printer to avoid formatting issues.

Connection mode​

Heksia POS supports two printer connection types:

USB​

Use this option when the printer is connected directly to the device via USB.

  • Select USB as the connection mode
  • Choose the printer from the Connected printer dropdown list

TCP / Ethernet​

Use this option for network printers connected via LAN or Wi-Fi.

  • Select TCP / Ethernet
  • Enter the printer’s IP address in the TCP address field
    Example: 192.168.1.50

Ensure the printer is on the same network as the POS device.

Test printing​

Use the Test printing button to verify that the printer is set up correctly.

  • Prints a test receipt
  • Confirms connection, paper size, and printer responsiveness

It is recommended to run a test print after any configuration change.

Cash drawer (Money box)​

Cash drawers are supported via the receipt printer.

  • The cash drawer is typically connected directly to the printer using an RJ-11 or RJ-12 cable
  • Heksia POS sends an open-drawer command through the printer

When the cash drawer opens​

Automatically opens when a cash payment is completed

In most cases, no additional setup is required — as long as:

  • The printer supports a cash drawer
  • The cash drawer is physically connected to the printer
  1. Connect the printer (USB or Network)
  2. Load the correct paper size (58 mm or 80 mm)
  3. Open Settings → Printer
  4. Configure paper size and connection mode
  5. Run Test printing
  6. Enable Automatically print receipts
  7. Save the settings
  8. Connect the cash drawer to the printer (if used)

Your POS setup is now ready for daily operations with automatic receipt printing and cash drawer support.